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Cancellations and Returns

Cancellations and Returns

 

  1. You as a customer can cancel your order anytime until the product has been shipped by calling our customer service. In such a case we will refund any payments already made by you for the order.Once the product has been shipped, you can not cancel the order.
  2. Cancellation, on user’s request, may not be allowed, subject to the specific terms and conditions applicable to the type of product or service purchased.
  3. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
  4. While placing the order and registering with us, the User agrees to provide correct, complete and authentic information. If any part of information is incomplete or false, GG reserved the discretionary right to cancel the registration or order, without any prior information.
  5. All order/sub orders cancelled will be refunded as per the payment mode selected by customer except for COD/Cheque paymode, where refund shall be processed via Payorder/Demand-draft or electronic transfer.
  6. In any event or instance, if any product is listed on the website with incorrect prices or quantity or features, as per the details shared by vendor and because of the typographical error, GG has the right to cancel any such order for any customer and at any given point.
  7. Kindly check the product description properly before placing the order.